NiceJob uses message campaigns to help you meet your goals. For example, when you send a review invite to a customer, we enroll them in a campaign called Get Reviews.

Here's how it works: 

  1. Your customer receives an initial text message as soon as you send them a review invite. 
  2. They will then receive up to three follow up emails reminding them to leave them a review over the next 14 days. 
  3. A customer exits the campaign as soon as they leave a review or when they have received all of the messages

You can see all of the campaign messages in your campaigns tab! 

Learn how to customize your campaign here: https://help.nicejob.co/en/articles/2252629-how-to-customize-your-campaign

Did this answer your question?