Customizing review invite templates is a feature available on the Standard plan or higher. Customizing can only be done on the desktop app, not on IOS or Android.

To customize your templates:

  1. Go to the Campaigns page in NiceJob
  2. Click 'See all messages in this campaign' 
  3. Click 'Edit' next to the message you want to edit
  4. Edit the message and then click 'Save' 

The last template you use becomes the default template for the next review invite you send. 

https://www.useloom.com/share/1144006f47044bc79bf4f98868d0ccc9

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