October 23, 2017 Updates:
Unsubscribe A Customer From All Future Communication
Now users can unsubscribe a customer from all future communication in app. Go to People page in the dashboard, select the customer in question, and click Unsubscribe.
Important to note though, Unsubscribe is permanent and means NO future messages to this customer.
September 5, 2017 Updates:
We’ve Redesigned the NiceJob Widget - Lite and Standard plans
We’ve combined the NiceJob widgets into a newly redesigned Stories widget to make it even easier to show off your reviews and photos on your website. The updates also include the ability to sort your reviews via location or tags, making it much more flexible to create targeted showrooms and portfolios.
Learn More: How To Install the Stories Widget
Also, check out some of NiceJob's reviews in the newly redesigned widget here!
Customer Matching - Lite and Standard plans
We’re constantly working to make running your business easier and more efficient, but sometimes we need a little help. If a customer uses a different name for their Google or Facebook account to the one you used in NiceJob, we work to link the two together. If we’re having trouble matching the names, you’ll see a notification above the story in the dashboard, asking you to confirm whether a review matches a customer in your campaign.
Learn More: Customer Matching
Manually Unenroll Customers from A Campaign - Lite and Standard Plans
Sometimes, you may need to manually stop sending a customer reminder messages to leave a review. It's now as easy as clicking a button. Simply navigate to People, click the contact you're looking to unenroll, and then click the Unenroll button located beneath the customer's avatar!
Include Photos In Your Text Messages - Standard
We now support MMS or Multimedia Messages, so you can include a photo in your text messages to customers! Note: if you include more than one image in your story or review request, only the first photo or the one you’ve favourite by hitting the heart in the top right corner will be included.
Edit the message sequence sent to customers - Standard
NiceJob works hard to make sure that the email notifications received by your customers are optimized to get the best results without you having to worry about it, but we know there are times when you need more flexibility. You can now customize and edit the messages in the review request sequence sent to your customers.